Frequently Asked Questions (FAQs)

1. Store Information

Q: Where are your stores located?
A: We have 5 stores across Dubai and Sharjah. Find detailed addresses, contact numbers, and Google Map links for each store on our Store Locator

Q: What are your store timings?
A: Store timings vary by location. Please check the timings for each store via the Google Map links provided on our Store Locator

Q: Can I contact a store to check product availability?
A: Yes, call any store directly using the numbers listed on our Store Locator

2. Products & Services

Q: What types of jewellery do you offer?
A: We offer gold, diamonds, gemstones, bridal, and kids’ jewellery.

Q: Are your products certified for authenticity and purity?
A: Yes, all jewellery comes with authenticity and purity certification.

Q: Do you offer customization or engraving services?
A: Yes, select pieces can be customized or engraved. Please visit a store for details.

Q: Do you provide jewellery repair and cleaning services?
A: Yes, professional repair, resizing, and cleaning services are available at all stores.

3. Special Services

Q: Can I book a private appointment for bridal or engagement jewellery?
A: Yes, private appointments are available. Contact your nearest store to schedule.

Q: Do you offer gift wrapping for purchases?
A: Yes, complimentary gift wrapping is available for all purchases.

4. Contact & Support

Q: How can I get guidance on selecting jewellery?
A: Our staff will assist you in selecting the perfect piece for any occasion.

Q: Where can I get more information about store locations and contacts?
A: Visit our Store Locator